Southeast Utilities was spun off of CCU in 1997 as the two sons of the founder started to expand in the Florida and Georgia and South Carolina markets. They offer full service in CATV, Telephone and Power construction including underground trenching, plowing, missle and directional boring, aerial construction for CATV consisting of maintenance, new build, fiber, and 24 hour call out on master contracts, pre-wire and post wire on commercial and MDU buildings as well as sweepand certification of the cable facilities. Southeast Utilities presently has preferred contracts with Comcast nationally, Carolina Power, Uniti Fiber, Unity Fiber Leasing, CenturyLink, MediaCom, Newberry Electric, Parrish Construction, Level 3 Communications, AT&T, Arris, Jefferson Energy, Northland Cable, as well as most counties and municipalities surrounding office locations. We currently have offices in Miami, Ft. Lauderdale, West Palm, Augusta, Savannah, Charleston, Newberry, Jacksonville, Tallahassee, Panama City, Chattanooga, Memphis, Fayetteville, Huntsville, Columbia, and Greenville.
Last year, Southeast Utilities did more than $45 million in sales, completed over 1000 miles of retrofit, 300 miles of new build underground and aerial construction, and 200 miles of fiberoptic construction (splicing and certification).
Over the last 23 years, SEU's charter to provide high quality construction services and customer satisfaction has never wavered. We have grown to a company of over 200 employees with offices in 5 states.
Southeast Utilities is the client’s best choice for construction support in constructing, implementing and operating network facilities for connection to the world of communication, information, and entertainment. We have a team of highly skilled and qualified experts who coordinate all new account startups. SEU's senior management team - Chris Walker, George Stickler, Mark Bennett, and Grace Williamson have over 100 years combined experience in the Telcom and Utility construction industry.
Improvement and excellence of service is a continuous process and must be maintained through monitoring. Each quarter, a total review is performed by the Regional Manager on all customer accounts to identify prospective or needed improvements in efficiency, quality, customer service and satisfaction or scope of service. Included in this review is a comprehensive look at the specifications, job route, overall performance, supervisors, and management. The goal of this process is to improve the value of the services we supply in the constant effort to achieve excellence.
Total Quality Management
This is the heart of every exceptional service program that leads to perpetual quality. Quality and service is of the utmost importance to Southeast Utilities and is the basic expectation of the customer. Southeast Utilities ensures high service and quality by focusing on the four basic elements of a TQM program: specification, training, inspection/measurement and management. Customer expectations and specification of responsibility are transcended into specific employee job routes and supported by special training. General and specific training is coordinated by Southeast Utilities training department and includes performance and safety issues. A comprehensive inspection plan involves all levels of site and corporate management track and measure performance. TQM results are issued formally to the customer and Southeast Utilities executive management.
This is the title of the aggregate of the programs and staffing put in place to monitor, control and protect the assets of the company and the customer. Key programs and positions involved in this effort are: safety and accident prevention, training and education, and human resources.
Safety and Accident Prevention
The safety of the customer and our employees is a prime concern of our management team at all times. Our safety program focuses its primary attention on preventative safety. Our Safety Director, Maggie Vega, hosts monthly safety training for all employees and contractors, continuing vital certifications. We use the industry's most up to date equipment, vehicles, and tools to further our goal of keeping everyone safe. Utilizing the combined resources of our insurance carriers and suppliers, we investigate and followup accidents and near accidents to ensure there is no opportunity for reoccurrence. We partner with the customer to provide the safest workplace possible.
Training and Education
The objective of Southeast Utilities’ training program is to provide all employees with sufficient knowledge of safety, technical matters, procedures, equipment and security so they may perform their tasks safely and effectively. Each employee receives a combination of classroom training, one on one training and on the job training. It is the goal of the program to not only train the employees but to education them so they perform their assignments to the maximum of their potential and the expectations of the customer.